TONY Docker is busy settling into his new role as manager of Fleet Citizens Advice Bureau.
Mr Docker previously worked with Victim Support in a similar role, managing a team of volunteers and staff providing a valuable service to the public.
His first mission in his new job is to increase the number of volunteers at the bureau in Harlington Way, Fleet.
The bureau has 19 volunteers but there is room for at least another six.
Volunteers must be able to donate six hours of their time each week to give free, impartial and confidential advice on a range of subjects, including debt, benefits, housing, legal matters, employment and immigration.
Advisors help people to fill out forms, write letters negotiate with creditors and sometimes represent clients at courts and tribunals.
Fleet CAB was recently awarded a grant to help people threatened with homelessness.
The bureau receives funding and support from Hart Council but relies on extra funds from other organisations and individual donations to provide outreach services, such as the one at RAF Odiham.
Princess Anne praised CAB staff during the recent Volunteers Week.
"As patron of Citizens Advice, I visit many bureaux and I am always impressed by the services they provide, often with very limited resources," she said.
Mr Docker said: "We rely totally on our volunteers and wouldn't be able to run without them.
"Some have been with us for 18 years and their knowledge and experience is quite invaluable.
"I would also like to thank them all for their efforts on behalf of our clients and the community as a whole."
Extensive training is given to all recruits and on completion they are awarded a generalist advice certificate.
Anyone who wants to volunteer as a CAB advisor can contact Mr Docker on 01252 626905.